What is TROVARE's Warranty Policy?
Quality control is one of our main priorities, but we know that it’s always possible for issues to slip through the cracks. We stand behind our products and the premium materials we use to make them. That's why we offer a 12 month warranty on your wallet. If you’re experiencing a problem with your purchase, we’ll make it right!
All our products come with a one year warranty from the date of your order. This covers any manufacturing defects. Our warranty does not cover product damages that may have resulted from normal wear and tear, accidental damage caused by the user, faults as a result of willful or negligent operation, or any other handling. Proof of defect (photos or video) is mandatory and will be requested by our team.
You can get a refund for your defective item if requested within 30 days of receiving your product. After 30 days, we only offer exchange or store credit equivalent to the amount you paid.
Want to claim your extended warranty?
Thank you for your purchase! You are Awesome! We hope you enjoy your new wallet but we understand things can happen. All you need to do is enter your email below under Warranty and you're all signed up. If anything ever happens contact us at firstname.lastname@example.org with your email, proof of purchase, and photos or videos of the issue. We don’t think you’ll need it, but we’re here just encase.